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Privacy Policy

Please read this Privacy Policy carefully to understand how CenoBots collects, uses, and processes your personal data.

This document outlines the fundamental principles of protecting users’ privacy, the methods used to safeguard personal data, the procedures for accessing and reviewing personal information, the options available for correcting or deleting such information, as well as details about the monitoring of compliance with this Privacy Policy.

This Privacy Policy applies to:

  • all individuals accessing the cenobots.rs website;
  • users who submit an inquiry through the contact form or request a quotation;
  • website visitors who subscribe to email updates (newsletter).

Personal data will:

  • be processed lawfully, fairly, and transparently in relation to the data subject (“lawfulness, fairness, and transparency”). Lawful processing means processing carried out in accordance with the Serbian Personal Data Protection Act and other applicable laws governing personal data processing;
  • be collected for specified, explicit, legitimate, and lawful purposes and will not be further processed in a manner incompatible with those purposes (“purpose limitation”);
  • be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed (“data minimization”);
  • be accurate and, where necessary, kept up to date. Taking into account the purposes of processing, all reasonable measures will be taken to ensure that inaccurate personal data are corrected or deleted without undue delay (“accuracy”);
  • be retained in a form that permits identification of individuals only for as long as necessary to fulfill the purposes of processing (“storage limitation”);
  • be processed in a manner that ensures appropriate protection of personal data, including protection against unauthorized or unlawful processing, accidental loss, destruction, or damage through the implementation of appropriate technical, organizational, and security measures (“integrity and confidentiality”).

Consent

By using the cenobots.rs website, you agree to the terms of this Privacy Policy. CenoBots reserves the right to modify this Privacy Policy at any time. Users will be notified of any changes through a notice published on the website or, where applicable, via the registered email address.

A minor who has reached the age of 15 may independently provide consent for the processing of personal data in connection with the use of information society services.

If the individual is under the age of 15, consent for the processing of personal data must be provided by a parent exercising parental responsibility or another legal guardian.

CenoBots will take reasonable measures, taking into account available technologies, to verify that consent has been provided by the parent or other legal guardian where required.

Categories of Personal Data and Purposes of Processing

The type and amount of data that cenobots.rs receives and stores depend on how the website is used. Most pages can be accessed without revealing your identity or any other personal information.

Personal data voluntarily provided by users through the cenobots.rs website are treated as strictly confidential and are not disclosed to third parties unless required by law or necessary to provide the requested service. Such data are used solely for the purposes for which they were collected.

Our server systems may collect anonymous technical information about website usage for the purpose of improving the user experience and analyzing website performance.

This may include:

  • date and time of website access;
  • demographic information (country, city, gender, and age, where available through analytics tools);
  • names of the pages visited;
  • time spent on individual pages;
  • amount of data transferred;
  • transfer status;
  • user IP address;
  • number of visits;
  • web browser name;
  • operating system and interface;
  • browser language and version;
  • device and traffic source used to access the website (web browser, social media, direct search, or similar).

More information is available in the Cookie Policy section.

If you have any concerns regarding the collection or processing of your personal data, you may contact us at office@cenobots.rs.

You may also submit a complaint to the competent authority – the Commissioner for Information of Public Importance and Personal Data Protection (Bulevar kralja Aleksandra 15, 11000 Belgrade, office@poverenik.rs) or to the competent court.

External Links

Please note that the cenobots.rs website may contain links to third-party websites (such as Meta, YouTube, Google, and other services), whose privacy policies and data collection practices may differ from those of the CenoBots website.

CenoBots assumes no legal or other responsibility for the manner in which third parties collect, process, or store users’ personal data.

Government Authorities

In accordance with the Personal Data Protection Act of the Republic of Serbia (“Official Gazette of the Republic of Serbia”, No. 87/2018), CenoBots may disclose users’ personal data to competent government authorities, legislative and executive bodies, or other authorized institutions when required by law or necessary to exercise legal rights and fulfill legal obligations.

Withdrawal of Consent

Website users may, at any time, submit a written request to access their personal data, withdraw their consent to the collection and processing of such data, or request its temporary or permanent deletion, in accordance with applicable laws.

Cookie Policy

Website users may choose to accept or reject the use of cookies, which are standard files designed to improve the user experience.

CenoBots also uses cookies to collect anonymous statistical information, including the date and time of website access, demographic information (where available), pages visited, time spent on the website, amount of data transferred, IP address, number of visits, browser type, operating system, device, and traffic source, for the purpose of analyzing website performance and improving its functionality.

By accepting cookies, users consent to the website recognizing the device they use to access the website and remembering certain usage preferences in order to provide a better browsing experience.

If cookies are rejected, certain website features may not function properly or may be limited.

Data Security

CenoBots stores users’ personal data in a controlled and secure environment, applying appropriate technical and organizational measures to protect it against unauthorized access, modification, disclosure, misuse, or loss.

Although CenoBots implements appropriate security measures to protect personal data, it cannot guarantee the absolute security of information transmitted over the Internet due to the nature of public communication networks.